Hertfordshire, Bedfordshire and Northamptonshire

Our telephone lines are staffed Tuesday to Thursday 10am - 3pm.

We are now running clinics in Hertfordshire and Bedfordshire as well as a postal service.

If you require hearing aid batteries through our postal service please send your request with your brown book and either two standard stamps or one large letter stamp to:

HERTFORDSHIRE HEARING ADVISORY SERVICE,
PO BOX 594,
WELWYN GARDEN CITY,
AL7 9PW

If your hearing aid needs a minor repair, or you would like to book in to a clinic please click on 'register and book an appointment' above, email us at info@hhas.org.uk or call 01707 324582.

Suffolk

Please note that dispensing sessions are strictly 10am to midday every 2nd and 4th Tuesday. We are unable to dispense tubes and batteries outside the allocated session times

Our telephone lines are staffed from 10am - 3pm Monday to Thursday.

We are now running clinics across Suffolk as well as continuing the postal service and drop box service at Wharfedale Road for batteries and repairs.

To access the postal service for batteries or a minor repair please send your request with your brown book (and hearing aids if a repair is required) with either two standard stamps or one large letter stamp to:

SUFFOLK HEARING ADVISORY SERVICE
SUFFOLK HOUSE
2 WHARFEDALE ROAD
IPSWICH
IP1 4JP

For more information on our other services please call 01473 286060

News

IMPORTANT CHANGES TO CLINICS IN SUFFOLK NEWMARKET AND BURY ST EDMUNDS 2023

CHANGES TO NEWMARKET AND BURY ST EDMUNDS HEARING AID CLINICS MARCH 2023 Newmarket - The Hearing Aid Clinic at Newmarket on 28th March has been cancelled. All patients with booked appointments have been offered alternative times. Please note that drop-in for batteries and tubing are not available on that date. Bury St Edmunds - BSE clinic will now finish at 2.30, instead of 3.00.

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Beccles clinic cancelled 15/12/2022

Due to circumstances beyond our control, we have had to cancel the Beccles Clinic at the Library today (15/12/2022). Please accept our sincere apologies for any inconvenience this may cause.

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Age Concern Services Stevenage

NHS Hearing Aid wearers can pick up batteries at Stevenage Indoor Market Wednesdays - Fridays 9.30am until 3pm, and Saturdays 9.30am until 12.30pm.

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Hertfordshire Here for You This Winter

Hertfordshire.gov have launched their 'Here for you this winter' campaign to shine a light on services that help residents stay safe and well as the temperature drops. This includes a warm space directory of libraries, family centres and other venues in which to keep warm and safe. Click on the link below for more information. Warm Spaces in Hertfordshire

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PLEASE NOTE - NEWMARKET CLINIC CANCELLED TODAY - 24/10/2022

Many apologies but the Newmarket Hearing Aid Clinic has been cancelled today due to staff sickness.

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Volunteer's lunch

After what seems like such a long time apart we finally got to see some of our volunteers earlier this month. A small lunch was held in Welwyn village for Hertfordshire volunteers. It was lovely to catch up with everyone for the first time since the pandemic. With clinics up and running again we hope to see more of you!

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CLINIC CANCELLATION

Please note: BECCLES HEARING AID CLINIC held at Beccles Library 15/09/2022 has been cancelled. SHOTLEY HEARING AID CLINICS held at Shotley Village Hall 12/10/2022 has been cancelled

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Signed performances of Aladdin

Hemel Hempstead Theatre are putting on signed performances of this year's pantomine, Aladdin. Oh Yes They Are!!! The 7.30pm performance on Friday 9th December and 5.30pm on Sunday 11th December will both be BSL interpreted. Click here to take you to their bookings page

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New 999 BSL app

New BSL999 app 999 BSL is a new Emergency Video Relay Service (VRS) service for deaf BSL users to contact the emergency services through a BSL interpreter. The service launched on 17th June 2022 and is available to download as a smartphone app (iOS and Android) and access as a web-based platform. Click here to see the demonstation video

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All clinics are back indoors!

Sadly our buses have broken down and are beyond repair. We have been working hard to either return to our old venues, or find new ones. Keep an eye on the 'Hearing Aid Services' on the website for the most up to date clinic lists.

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HAVERHILL SERVICE CANCELLED 22 JUNE 2022

Maria Waller - Service Manager

I am so sorry that the Haverhill service is cancelled today. This is due to mechanical issues with the Minibus. Unfortunately this is beyond our control. Please accept our apologies for any inconvenience caused.

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SUFFOLK SERVICES ARE NOW INDOORS

Maria Waller - Service Manager

The exciting news is that Suffolk Clinics are now based indoors (except Haverhill, Tesco Car Park, Cangle Road - 4th Wednesday of each month 10.00-12.00). Please check out our new timetable available on this site. I would like to express many thanks to the wonderful Managers and staff at many sites across Suffolk who generously allowed us the use of their car parks when we were providing services in our mobile unit. Tescos - Beccles Moreton Hall Community Centre - Bury St Edmunds Town Hall Car Park - Eye Co-Op Car Park - Felixstowe Mills Meadow Car Park - Framlingham Morrisons Supermarket - Hadleigh Co-Op - Halesworth North Quay Retail…

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CLINIC SCHEDULE CHANGES - Halesworth

Please note there is no Mobile Service at Halesworth today (09/05/2022), we are in Halesworth on 25th May 2022 at the Peartree Centre, Bungay Road from 10.00-12.00. Please telephone us for any further information or to make an appointment. 01473 286060

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IMPORTANT CHANGES TO CLINICS IN SUFFOLK

PLEASE NOTE: We have made changes to our Suffolk schedule. As a direct response to our patients feedback, we are now able to offer appointments indoors. Our new timetable will be published imminently, but due to venue negotiations may be subject to minor changes. Please contact on 01473 286060 if you have any questions.

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Suffolk Office Closure

DUE TO STAFF COVID CASES THE SUFFOLK OFFICE WILL BE CLOSED THIS WEEK. THE CLINICS AT MILDENHALL AND BURY ST EDMUNDS HAVE BEEN CANCELLED. WE APOLOGISE FOR THE INCONVENIENCE.

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The Queen's Platinum Jubilee Piano Day

Calling all you piano players - we need 70 of you! The Queen's Platinum Jubilee Piano Day Saturday 25th June 2022, Hemel Hempstead Town Centre We want to hear from you if you are an enthusiastic amateur pianist, or in a band with a pianist. Parents, children, piano and music teachers - open to all ages! Play your graded music, favourite or party pieces during the day on fabulous Yamaha pianos All performers will receive a certificate and commemorative Queen's Jubilee gift

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BSL to be a legally recognised language

Click here to read the BBC article

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Work Experience

The Grand daughter of our lovely volunteer Jenny Begg came into the office for some work experience today. We put Lily to work updating our appointment sheets for the mobile service. Having a visitor gave us a good excuse to bring out the cream cakes!

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Mobile Service in Action

The mobile service has been running for a few months now and we are very grateful to all our venues. Here is a picture of the bus in Morrisons Supermarket, and our fancy new A frames.

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COCHLEAR IMPLANT SOCIAL MEETING

The Ipswich Cochlear Implant Group are having a social meeting at Ipswich Deaf Society, Wharfedale Road, Ipswich. IP1 4JP Saturday 19th March 2022 from 10.00am-12.00noon If you are a Cochlear Implant user or support someone who uses a Cochlear Implant, come along and meet others who you can talk to and swap tips and experiences with.

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Herts, Beds and S Northants mobile clinics

Our new mobile service is up and running. We are running clinics in various locations across Hertfordshire, Bedfordshire and South Northamptonshire. Look out for our bus. Current clinic locations are: Watford, Hemel Hempstead, Kings Langey, Hatfield, Hoddesdon, Stevenage, Biggleswade, Shefford, Wootton Vale, Flitwick, Barton Le Cley, Leighton Buzzard, Grange Park, Blisworth, Deanshanger, Harrold, Middleton Cheney, Kings Sutton, Brackley, Towcester

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MILDENHALL/BSE MOBILE SERVICE TODAY - Wednesday 5th January 2022

For anyone wanting to visit our mobile service today at Mildenhall or Bury St Edmunds, please be aware that we have had to take our minibus into the Garage for urgent attention. Steph will be at those venues, she will be in a silver Honda Car with an 'A board' with our logo on - many apologies that she will not be as easily identifiable as the minibus, but please rest assured we are striving to make sure your service is still provided. Wednesday 5th January 2022

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NEW MOBILE SERVICES IN AN AREA NEAR YOU

Look out for our NEW MOBILE MINI BUS Hearing Aid Repair and battery dispensing services. These are running throughout Suffolk, Herts, Bedfordshire and S.Northants. Please remember you will need to book your hearing aid repair, no appointment needed for the dispensing of batteries and other consumables.

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Book Sleuths in a Bind: A Very Puzzling Case: A brand-new, interactive theatre mystery for families

BSL Interpreted Performances on Monday 25th October 2021 Have you ever wanted to be a detective? Do you love solving puzzles? Could you be a Super Sleuth? The Book Sleuths, Sam and Ally, have a real mystery on their hands. A most curious disappearance has occurred at the library and they need your help to solve this Very Puzzling Case. This October half term join the Book Sleuths to crack codes, unravel riddles and pore over puzzles. Only by working together can the 'mysterious mystery' be solved. The performances of this exciting new family show on Monday 25th October at…

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DISPENSING TIMES AT WHARFEDALE ROAD, IPSWICH

YOU CAN CALL INTO WHARFEDALE ROAD IPSWICH FOR DISPENSING OF BATTERIES AND CONSUMABLES FOR YOUR HEARING AID These sessions take place on the 2nd and 4th Tuesday of each month from 10.00-12.30. Please Note: Any repairs that need to be done by a Technician need to be booked in with us or you can leave them with us on the day. September opening dates are: 14th & 28th, October - 12th & 26th

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NEW DATE FOR TINNITUS SUPPORT GROUP MEETING

Due to the uncertainty around Covid 19 and the limited space at Wharfedale Road building the September TINNITUS SUPPORT GROUP meeting has been postponed until 7th October 2021.

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DISPENSING IN IPSWICH 22/06/2021

Just a reminder that Wharfedale Road, Ipswich is open from 10.00-12.30 for the dispensing of batteries and tubes on 2nd & 4th Tuesday of each month. 22nd June 2021 - 10.00-12.30 July - 13th & 27th July 2021 10.00-12.30 We look forward to seeing you.

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REG'S 100TH BIRTHDAY

Happy Birthday Reg we really hope you enjoy the Hamper. Best wishes and Congratulations from the Bury St Edmunds Hand-in-Hand Club

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OPENING OF SERVICES IN SUFFOLK

We are delighted to announce that we are able to re-start some of our Suffolk services. The services will not be able to be run in the same was as before Covid, however, we can fully satisfy your hearing aid maintenance needs. In Ipswich, Felixstowe, Lowestoft, Woodbridge, Newmarket and Haverhill we can offer hearing aid repairs and maintenance. You can book your hearing aids in for same day repair. In Felixstowe and Ipswich you can wait for your repairs (max. 20 minutes turnaround). On the 2nd & 4th Tuesdays of each month from 10.00-12.30pm we will be dispensing batteries…

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REG REACHES HAPPY 100

Our very popular and much loved member of the Bury St Edmunds Hand-in-Hand group, Reg is celebrating his 100th Birthday. We are delighted to share this news and would like to send from everyone here at HHAS a very special 'Happy Birthday' with lots of love and good wishes. Reg has been a member of the club for many years and is loved by all. There are so many happy memories of the things Reg has said and done. He always has a big smile and kind word for everyone. The lovely photo is of Brian and Reg (Reg is wearing…

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LIPREADING RETURNS TO THE CLASSROOM

Throughout the pandemic we have been offering Lip Reading classes via Zoom. These have been hugely popular and we will continue doing this. However, we are pleased to announce that in the new academic year (Sept 2021 onwards) physical classes will be returning. If you are interested in Lipreading classes either in the class room or via Zoom please register your interest as soon as possible. T: 01473 286060

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Service Update April 2021

Although we cannot say when our clinics will be re-opening yet, our current postal service is ticking over and running smoothly. If you would like to access this service for either batteries or hearing aid maintenance, please send in a written request with two standard stamps or one large letter stamp and your brown book. Our address is: HHAS PO Box 594 Welwyn Garden City AL7 9PW If you are one of our venues and would like a supply of our printed service envelopes, please contact our office on 01707 324582 and we can send them out to you. We will keep you updated on the…

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Gibraltar Hearing Advisory Service

The City of Gibraltar is a British Overseas Territory, with a population of over 34,000 people, and served by regular flights from a number of Airports from the UK mainland. Our volunteer staff have informally adopted Gibraltar as part of our coverage, and offer support to the Gibraltar Hearing Impairment and Tinnitus Association, GHITA.

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