Hertfordshire, Bedfordshire and Northamptonshire

Our telephone lines are staffed Tuesday to Thursday 10am - 3pm.

We are now running clinics in Hertfordshire and Bedfordshire as well as a postal service.

If you require hearing aid batteries through our postal service please send your request with your brown book and either two standard stamps or one large letter stamp to:

PO BOX 594,

If your hearing aid needs a minor repair, or you would like to book in to a clinic please click on 'register and book an appointment' above, email us at info@hhas.org.uk or call 01707 324582.


Please note that dispensing sessions are strictly 10am to midday every 2nd and 4th Tuesday. We are unable to dispense tubes and batteries outside the allocated session times

Our telephone lines are staffed from 10am - 3pm Monday to Thursday.

We are now running clinics across Suffolk as well as continuing the postal service and drop box service at Wharfedale Road for batteries and repairs.

To access the postal service for batteries or a minor repair please send your request with your brown book (and hearing aids if a repair is required) with either two standard stamps or one large letter stamp to:


For more information on our other services please call 01473 286060

Get Involved

We rely on the support of the general public to continue helping people with hearing loss in Hertfordshire, Suffolk Bedfordshire, Northamptonshire and West Essex.

There are various ways you can help us...

Get Involved

Work With Us

We have a vacancy in Suffolk for a Community Hearing Service Practitioner
Please contact Maria Waller - Service Manager 01473 286060

Job description
Suffolk Hearing Advisory Service
Community Hearing Services Practitioner
Reports to Service Manager
Hours per week: 22.5 hours
Hourly rate: £10.00/hour
General Scope of the Post:
The Hearing Advisory Service provides Community based services in Suffolk, Hertfordshire, West Northamptonshire and Bedfordshire.
Hearing is a vital part of communication and we make sure our services are geared to helping people manage theirs. We offer services such as drop-in centres, care home visits, lip-reading courses, social clubs, deaf awareness and Hearing Aid maintenance training courses, all of which are run by our team of friendly staff and supported by volunteers.
In Suffolk we provide:
• Community based Hearing Aid Clinics, for general maintenance, repairs and dispensing.
• Social clubs for people with a dual sensory loss
• Social clubs for people who are hard of hearing
• Community Lipreading Classes to adults
Hearing Aid Clinics:
We are proud to support NHS Audiology Teams by holding clinics around the County to help patients and carers maintain and use their hearing aids, close to home.
Social Clubs:
Our Clubs provide interesting and stimulating activities for people with hearing and sight loss.
Encouraging well-being and independence.
Lipreading classes:
Relaxed and enjoyable, our classes teach adults to lip-read, aiding communication, increasing confidence and supporting independence.
The Charity is looking for someone to be part of our dynamic, focused team helping to deliver our Countywide Support Services.
Job description:
• Plan and run regular Social Groups providing a wide range of activities, to interest and stimulate the well-being of the club members.
• To practice in Hearing Aid Clinics offering a high-quality repair and maintenance service.
• To use our data system to maintain records whilst out in the field. Full training will be given.
• Some office based duties will be included, commensurate with the role.
Qualifications and experience:
• Experience dealing with members of the public, ideally in group settings (preferable)
• Good basic education to high GCSE standard
• Effective communicator
• Team player as well as able to demonstrate initiative
• Hearing aid experience (preferable, training will be given)
• Full, clean UK driving licence (pool car provided) (Essential)
Suffolk Hearing Advisory Service is a Registered Charity No.1063430
Job Types: Part-time, Permanent
Salary: From £10.00 per hour
To apply or discuss further please email maria.waller@hhas.org.uk

Get Involved

Volunteer With Us

Our volunteers are trained to provide basic hearing aid maintenance, including cleaning and re-tubing NHS hearing aids and replacing batteries. Volunteers visit residential homes, sheltered accommodation and day centres
across Hertfordshire, Suffolk, Bedfordshire, West Essex and Northamptonshire offering practical support, advice on hearing loss and communication tips. Many of our volunteers have a hearing impairment themselves so have first-hand experience of how stressful and isolating hearing loss can be.

If you would like to volunteer to become a Hearing Aider please contact us.

This service is kindly supported by Hertfordshire County Council, Sensing Change Suffolk, NHS Hertfordshire, Suffolk and Bedfordshire.

Get Involved

Fundraise For Us

Fundraise in your local community or take part in a challenge or event to raise money for us.

Get in touch with your ideas and we will support you in any way we can.

Partner With Us

Can your company and staff help us raise funds by partnering with us?

Please contact us for more details.

Our Existing Partners

Sensory Services Hertfordshire A dedicated team, including rehabilitation workers and social workers; specialising in support for people with hearing loss, sight loss and deafblindness

Click here to access their website: Sensory Services


Sensing Change Suffolk

Sensing Change is a professional Social Work Practice providing a range of services including social work, rehabilitation, support and communication to people with sight and/or hearing loss throughout Suffolk.

Click here to access their website: Sensing Change

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