Hertfordshire, Bedfordshire and Northamptonshire

Our telephone lines are staffed Tuesday to Thursday 10am - 3pm.

We are now running clinics in Hertfordshire and Bedfordshire as well as a postal service.

If you require hearing aid batteries through our postal service please send your request with your brown book and either two standard stamps or one large letter stamp to:

PO BOX 594,

If your hearing aid needs a minor repair, or you would like to book in to a clinic please click on 'register and book an appointment' above, email us at info@hhas.org.uk or call 01707 324582.


Please note that dispensing sessions are strictly 1.00pm to 3.30pm on the 2nd Tuesday of each month, at St Augustine's Church Hall, Bucklesham Road, Ipswich IP3 8TH. We are unable to dispense tubes and batteries outside the allocated session times

Our telephone lines are staffed from 10am - 3pm Monday to Thursday.

We run clinics across Suffolk as well as offering a postal service.

To access the postal service for batteries or a minor repair please send your request with your brown book (and hearing aids if a repair is required) with either two standard stamps or one large letter stamp to:

Basepoint Ipswich
70-72 The Havens
Ransomes Europark

T: 01473 286060

Get Involved

We rely on the support of the general public to continue helping people with hearing loss in Hertfordshire, Suffolk Bedfordshire, Northamptonshire and West Essex.

There are various ways you can help us...

Get Involved

Volunteer With Us

We are always on the look out for new volunteers, and have a number of different opportunities including clinic 'meet and greet', Deaf befriending and hearing aid maintenance.
Our volunteer Hearing Aiders are trained to provide basic hearing aid maintenance, including cleaning and re-tubing NHS hearing aids and replacing batteries. Volunteers visit residential homes, sheltered accommodation and day centres across Hertfordshire, Suffolk and Bedfordshire, offering practical support, advice on hearing loss and communication tips. Many of our volunteers have a hearing impairment themselves so have first-hand experience of how stressful and isolating hearing loss can be.

If you would like to volunteer, or chat through the various opportunities please contact us.

This service is kindly supported by Hertfordshire County Council, Sensing Change Suffolk, NHS Hertfordshire, Suffolk and Bedfordshire.

Get Involved

Fundraise For Us

Fundraise in your local community or take part in a challenge or event to raise money for us.

Get in touch with your ideas and we will support you in any way we can.

Partner With Us

Can your company and staff help us raise funds by partnering with us?

Please contact us for more details.

Our Existing Partners

Sensory Services Hertfordshire A dedicated team, including rehabilitation workers and social workers; specialising in support for people with hearing loss, sight loss and deafblindness

Click here to access their website: Sensory Services


Sensing Change Suffolk

Sensing Change is a professional Social Work Practice providing a range of services including social work, rehabilitation, support and communication to people with sight and/or hearing loss throughout Suffolk.

Click here to access their website: Sensing Change

Enquiry Form