Hertfordshire, Bedfordshire and Northamptonshire

Our telephone lines are staffed Tuesday to Thursday 10am - 3pm.

We are now running clinics in Hertfordshire and Bedfordshire as well as a postal service.

If you require hearing aid batteries through our postal service please send your request with your brown book and either two standard stamps or one large letter stamp to:

PO BOX 594,

If your hearing aid needs a minor repair, or you would like to book in to a clinic please click on 'register and book an appointment' above, email us at info@hhas.org.uk or call 01707 324582.


Please note that dispensing sessions are strictly 1.00pm to 3.30pm on the 2nd Tuesday of each month, at St Augustine's Church Hall, Bucklesham Road, Ipswich IP3 8TH. We are unable to dispense tubes and batteries outside the allocated session times

Our telephone lines are staffed from 10am - 3pm Monday to Thursday.

We run clinics across Suffolk as well as offering a postal service.

To access the postal service for batteries or a minor repair please send your request with your brown book (and hearing aids if a repair is required) with either two standard stamps or one large letter stamp to:

Basepoint Ipswich
70-72 The Havens
Ransomes Europark

T: 01473 286060

Meet our Trustees

John Stoker* (Chairman) is an HHAS Volunteer and Chair of Trustees. He was formerly a Regional Director with a large multinational consulting firm having enjoyed a long career as a mechanical, electrical and environmental engineer, both in the UK and overseas. John's leisure activities include motor motor-caravanning, singing and playing guitar. He is also a school governor.

Tony Edwards (Vice Chair) was formerly Managing Director of the Church Urban Fund. He has many years of experience having served as Deputy Director of Operations at The Papworth Trust, Director of Trading and Enterprise at Volunteering England, and CEO of Hertfordshire Society for the Blind.

Dennis Furnell* (Trustee) is a naturalist and broadcaster, who has been involved with national and international conservation projects. He has worked on BBC and Independent Radio, and BBC Television, Channel 4, Anglia TV and The Discovery Channel. He was also instrumental in helping to set up the Visual Language Media Group, a television training facility for people with hearing impairment.

Claire Oliver (Treasurer) is Head of Group Assurance for M Group Services. With over 15 years of experience in the delivery assurance services, Claire now leads on internal audit, risk management, investigations and business continuity planning for the Group. Claire has been Hon. Treasurer of the Charity since 2016.

Jim Bole (Trustee) BSc(Hons) GCGI is a Specialist Rehabilitation Officer with over 20 years of experience around sight loss. He has previously worked in the Sensory Services Team at LB Hillingdon, and Hertfordshire County Council.

Susan Street (Trustee) is a former Head of Commissioning within Health and Social Care, leading on programmes to improve transformation, service integration, pathways, prevention and outcomes, with stakeholders from the public, private and charity sectors. Susan has held a number of trustee posts both locally and regionally including Chair of Governors, East Regional Playwork Sector and Watford Women's Centre. Susan enjoys gardening, walking, and is an active member of her local U3A.

*Indicates deafness or hearing impairment