We have moved office - our new address is Suffolk House, 2 Wharfedale Road, Ipswich, IP1 4JP
Our Hearing Aid Service provides support to people with a hearing loss throughout Suffolk.
We run drop-in Hearing Aid Clinics for the routine checking and maintenance of NHS Hearing Aids including re-tubing and issue of batteries. We are able to advise you on hearing loss and how to get the best from your aid.
We also offer a telephone consultation service, advice and demonstration of assistive equipment and deaf awareness advice and guidance tailored to your individual needs.
Our service is provided by qualified and experienced staff supported by a team of trained volunteers. All of our staff and volunteers are fully DBS checked and provide a reliable high quality service.
To download the current timetable of the Hearing Support Service, click on the Download schedule button below:
To download next year's timetable, please click here.
Starting December 2016, we are offering a weekly hearing aid repair and battery service at our offices on Tuesdays, Wednesdays and Thursdays. For more information, please download our flyer.
'Hearing Aiders' - We are able to provide a regular hearing aid service to Nursing and Care Homes throughout the County. Our volunteers will make regular routine visits to your Nursing or Care Home to check out and maintain your residents' NHS hearing aids.
If you would like a routine visit from one of our volunteers please contact 01473 286060 or firstname.lastname@example.org
There is no charge for our Hearing Aid service.
Hearing loss can be devastating and can lead to social isolation. Lipreading is a widely recognised and vital skill that can be taught to aid communication for people with acquired hearing loss.
You will learn to observe lip patterns, movements of the tongue, jaw and facial expressions. Gradually you will be able to put them all together enabling you to interpret what is being said.
Available to people of all ages you can learn at your own pace and be supported to achieve your goals. You and your teacher will set your own individual learning plan and regularly review your progress.
By the end of your course you and your teacher will be able to clearly see how much you have achieved. You will be able to understand your learning journey and celebrate your success.
You will have the opportunity to make friends with other Lipreaders in the class and be encouraged to socialise and practice your skills.
Learning to lipread requires dedication and commitment, our classes run for 30 weeks per year and you will be funded to attend for 3 years. The rewards are positive and outstanding!
Lipreading classes schedule
There is a new 10 week Lipreading Taster Course starting in Newmarket on 17 September 2015. See below for details.
|Bury St Edmunds||Deaf Centre, 28 Northgate Street, Bury St Edmunds, IP33 1HY||Monday||14.00 - 16.00|
|Felixstowe||The Learning Hub, Maidstone Road, Felixstowe, IP11 9ED||Thursday||10.00 - 12.00|
|Hadleigh||The Ansell Centre, Market Place, Hadleigh, IP7 5DL||Tuesday||10.15 - 12.15|
|Ipswich||Suffolk House, 2 Wharfedale Road, Ipswich, IP1 4JP||Monday||10.00 - 12.00|
|Ipswich||Suffolk House, 2 Wharfedale Road, Ipswich, IP1 4JP||Wednesday||10.00 - 12.00|
|Lowestoft||Lowestoft & District Deaf Society, Blackheath Road, Lowestoft, NR33 7JG||Friday||10.00 - 12.00|
|Southwold||Stella Peskett Memorial Hall, Mights Road, Southwold, IP18 6BE||Thursday||10.00 - 12.00|
|Woodbridge||Seckford Almshouses, Seckford Street, Woodbridge, IP12 4NB||Wednesday||10.00 - 12.00|
|Woodbridge||Woodbridge Library, New Street, Woodbridge, IP12 1DT||Monday||13.30 - 15.30|
If you are interested in attending Lipreading classes please contact Maria Waller on 01473-286060, textphone 07467 122766, or email@example.com or complete the online form.
Lipreading Classes in Suffolk are fully funded and therefore are FREE for Suffolk residents.
Hand-in-Hand Clubs are social clubs for people with dual sensory loss (hearing and sight loss). These clubs run every month and are subject to a small subscription charge.
The clubs encourage people to build relationships and enjoy learning new skills. There is a programme of various activities and social outings helping to develop confidence to allow individuals to have as much control over their lives as possible.
The programme of activities includes support that will help to promote positive health, social inclusion and strategies for living.
The clubs are managed by qualified and trained staff supported by a team of trained volunteers.
Hand-in-Hand Social Clubs schedule
|Felixstowe||Old Felixstowe Community Centre, Ferry Road, Felixstowe, IP11 9NB||1st Wednesday of every month||10.00 - 12.00|
|Bury St Edmunds||Deaf Centre, 28 Northgate Street, Bury St Edmunds, IP33 1HY||Last Thursday of every month||12.00 - 15.00|
|Ipswich||Suffolk House, 2 Wharfedale Road, Ipswich, IP1 4JP (use Dales Rd entrance)||1st Thursday every month||12.30 - 15.00|
|Lowestoft||Lowestoft & District Deaf Society, Blackheath Road, Lowestoft, NR33 7JG||1st Monday of every month||11.30 - 14.30|
Hard of Hearing Social Club schedule
|Felixstowe||Salvation Army Centre, Cobbold Road, Felixstowe, IP11 7EL||1st Wednesday of every month||13.30 - 15.30|
|Ipswich||Suffolk House, 2 Wharfedale Road, Ipswich, IP1 4JP (use Dales Rd entrance)||2nd Tuesday of every month||13.30 - 15.30|
If you are interested in attending a Hand-in-Hand or Hard of Hearing Club please contact Lucie Clayton on 01473 286060, textphone 07467 122766 or firstname.lastname@example.org
Social Clubs are subject to a small subscription fee.
Suffolk HAS is an official BT Try Before You Buy Centre, where you can try telephones and other BT equipment designed for people with a hearing loss.
We run an equipment clinic on the 4th Wednesday of every month between 13.30 and 15.30. Please contact us to make an appointment.
If you are short of time or unable to get to a clinic we can post your hearing aid batteries to you.
Please send in your Brown Book or written request stating clearly the size or colour of battery you need.
Enclose a stamp-addressed envelope. This will need to be a standard sized envelope with a Large 1st or Large 2nd class stamp. Remember if you need your batteries urgently use a 1st class stamp.
We will post it back to you the same day we receive it.
Suffolk Hearing Advisory Service
Service Manager - Maria Waller
Service Coordinator (North) - Gary Appleby
Lucie Clayton - Social Clubs Co-ordinator
Christine Roe - North Suffolk Hand-in-Hand Club Co-ordinator
Lizzie Stephens - Lipreading Teacher
Sue Monet - Lipreading Teacher
Phone: 01473 286060
Textphone: 07467 122766